<Elementary> Lesson No.22
地域拠点での不正事案調査 / Investigating Fraud in a Regional Office
0.Greetings & Ice-break (2min.)|挨拶と導入
0-1 Greetings
Let’s practice a short small talk that you can use to greet a business partner and start building a good relationship.
講師との挨拶を兼ねて、ビジネスパートナーと信頼関係を築くための短いスモールトークを練習してみましょう。
[Tips / 会話のヒント]
・Can you hear me clearly?
私の声はクリアに聞こえますか?
・How's your day going so far?
今日はどんな一日でしたか?
・Talk about one small topic (Work, Weather, News, Hometown, Sports event, etc.)
軽い話題について話しましょう(仕事、天気、ニュース、地元、スポーツイベントなど)
0-2 Introduction
In today’s lesson, we’ll learn about the following situation. Have you ever experienced something similar?
本日のレッスンでは以下のようなシチュエーションについて学びます。同様のシチュエーションを経験したことがありますか?
- If you have experience, please tell us what it was like, what was difficult, or what you learned.
経験があれば、どんな内容だったか、難しかったことや学んだことなどを教えて下さい。
- If you don’t have experience, try to imagine yourself handling that situation in English.
What do you think would be challenging?
経験がなければ、英語でその状況に対応しているところを想像してみましょう。どんなことが難しそうですか?
Situation / シチュエーション
Leading an investigation into potential internal fraud at a branch.
不正の兆候に対し、現地の人間関係に惑わされず冷徹に事実を調査・指示する場面です。
1. Read (2 min)|型を学ぶ
Let's read the following key sentences aloud!
下記の文章や単語を順番に音読しましょう!
1-1 Basic phrases
1.We received a report that...(...という報告を受けた)
2.I need to confirm whether...(...かどうかを確認する必要がある)
3.We must secure all...(すべての...を保全しなければならない)
4.We will contact the... to...(...に連絡して...する)
5.I will arrange a separate meeting...(別の会議を手配する)
6.We will explain it as...(それを...として説明する)
7.I will prepare a formal notice...(正式な通知を準備する)
1-2 Essential words
1.confirm(確認する)
2.secure(保全する)
3.immediately(直ちに)
4.prevent(防ぐ)
5.reduce(減らす)
6.arrange(手配する)
7.notice(気づく)
8.respond(答える)
9.avoid(避ける)
10.complete(完了する)
2. Try (3 min)|ロールプレイ練習
Let’s practice the role-play.
ロールプレイの練習をしましょう!
Situation / シチュエーション(Reference again)
Leading an investigation into potential internal fraud at a branch.
不正の兆候に対し、現地の人間関係に惑わされず冷徹に事実を調査・指示する場面です。
👨💼【Teacher / Internal Auditor】:
Thank you for meeting on short notice. We need to discuss the recent irregularities in insurance claim payments at your branch. Could you explain the current situation?
(急なお願いにもかかわらずお時間をいただきありがとうございます。御支店における最近の保険金支払いの不正について話し合う必要があります。現在の状況を説明していただけますか?)
🧑🎓【Student / Headquarters Compliance Officer】:
We received a report that claim payments were processed without proper approval records. I need to confirm whether the branch manager was involved in this case. We must secure all payment records and email logs immediately to prevent evidence tampering.
(適切な承認記録なしに保険金の支払いが処理されたという報告を受けました。支店長がこの件に関与していたかどうかを確認する必要があります。証拠の改ざんを防ぐため、すべての支払い記録とメールログを直ちに保全しなければなりません。)
👨💼【Teacher / Internal Auditor】:
I understand the urgency. However, the branch manager has access to the document system. How can we secure the evidence without alerting him?
(緊急性は理解しています。しかし、支店長は文書システムにアクセス権を持っています。彼に気づかれずに証拠を保全するにはどうすればよいでしょうか?)
🧑🎓【Student / Headquarters Compliance Officer】:
We will contact the IT department to freeze his system access within 2 hours. At the same time, I will arrange a separate meeting with the branch manager to keep him away from his office. This approach reduces the risk of evidence destruction.
(2時間以内に彼のシステムアクセスを凍結するようIT部門に連絡します。同時に、支店長を彼のオフィスから遠ざけるため別の会議を手配します。このやり方は証拠破壊のリスクを減らします。)
👨💼【Teacher / Internal Auditor】:
That sounds reasonable. What if he notices the access restriction and becomes suspicious? We need to handle this carefully to avoid legal issues.
(それは妥当に聞こえます。もし彼がアクセス制限に気づいて疑念を抱いたらどうしますか?法的問題を避けるため、これは慎重に扱う必要があります。)
🧑🎓【Student / Headquarters Compliance Officer】:
We will explain it as a routine system update for all branch managers. I will prepare a formal notice from IT to make it look normal. If he asks detailed questions, I will respond that the update is required for security improvements across the company.
(すべての支店長に対する定期的なシステム更新として説明します。通常に見えるようITからの正式な通知を準備します。もし彼が詳細な質問をしたら、そのアップデートは会社全体のセキュリティ改善のために必要だと答えます。)
👨💼【Teacher / Internal Auditor】:
Good plan. When can you start the evidence collection? We should also interview the staff members who processed the payments. Please let me know the timeline.
(良い計画ですね。いつ証拠収集を開始できますか?支払いを処理したスタッフにも聞き取りを行うべきです。スケジュールを教えてください。)
🧑🎓【Student / Headquarters Compliance Officer】:
I will begin the system freeze by 3 PM today. The document collection will take place tomorrow morning. I will schedule staff interviews for tomorrow afternoon to avoid overlap. This sequence ensures we secure evidence before conducting interviews.
(本日午後3時までにシステム凍結を開始します。文書収集は明日の午前中に行います。重複を避けるため、スタッフへの聞き取りは明日の午後に予定します。この順序により、聞き取りを行う前に証拠を確保できます。)
👨💼【Teacher / Internal Auditor】:
Understood. I appreciate your quick response. Let's proceed as planned and keep this confidential until we complete the initial investigation.
(承知しました。迅速な対応に感謝します。計画通りに進め、初期調査が完了するまでこれを秘密にしておきましょう。)
3. Use (4 min)|ロールプレイ & 実践(空欄補完)
Let's perform the role-play and fill in the blanks by translating the Japanese into English!
空欄の日本語を英語に訳しながら、ロールプレイを実践してみましょう!
Situation / シチュエーション(Reference again)
Leading an investigation into potential internal fraud at a branch.
不正の兆候に対し、現地の人間関係に惑わされず冷徹に事実を調査・指示する場面です。
👨💼【Teacher / Internal Auditor】:
Thank you for meeting on short notice. We need to discuss the recent irregularities in insurance claim payments at your branch. Could you explain the current situation?
🧑🎓【Student / Headquarters Compliance Officer】:
We received a report that claim payments were processed without proper approval records. I need to [確認する] whether the branch manager was involved in this case. We must [保全する] all payment records and email logs [直ちに] to [防ぐ] evidence tampering.
👨💼【Teacher / Internal Auditor】:
I understand the urgency. However, the branch manager has access to the document system. How can we secure the evidence without alerting him?
🧑🎓【Student / Headquarters Compliance Officer】:
We will contact the IT department to freeze his system access within 2 hours. At the same time, I will [手配する] a separate meeting with the branch manager to keep him away from his office. This approach [減らす] the risk of evidence destruction.
👨💼【Teacher / Internal Auditor】:
That sounds reasonable. What if he notices the access restriction and becomes suspicious? We need to handle this carefully to avoid legal issues.
🧑🎓【Student / Headquarters Compliance Officer】:
We will explain it as a routine system update for all branch managers. I will prepare a formal [気づく] from IT to make it look normal. If he asks detailed questions, I will [答える] that the update is required for security improvements across the company.
👨💼【Teacher / Internal Auditor】:
Good plan. When can you start the evidence collection? We should also interview the staff members who processed the payments. Please let me know the timeline.
🧑🎓【Student / Headquarters Compliance Officer】:
I will begin the system freeze by 3 PM today. The document collection will take place tomorrow morning. I will schedule staff interviews for tomorrow afternoon to [避ける] overlap. This sequence ensures we [保全する] evidence before conducting interviews.
👨💼【Teacher / Internal Auditor】:
Understood. I appreciate your quick response. Let's proceed as planned and keep this confidential until we complete the initial investigation.
4. Challenge (7 min)|応用実践
Let's perform the role-play and fill in the blanks by translating the Japanese into English!
空欄の日本語を英語に訳しながら、ロールプレイを実践してみましょう!
*Let's practice this part repeatedly until we can speak it smoothly.
このパートはスムーズにスピーキングできるようになるまで繰り返し練習しましょう。
Situation / シチュエーション(Reference again)
Leading an investigation into potential internal fraud at a branch.
不正の兆候に対し、現地の人間関係に惑わされず冷徹に事実を調査・指示する場面です。
👨💼【Teacher / Internal Auditor】:
Thank you for meeting on short notice. We need to discuss the recent irregularities in insurance claim payments at your branch. Could you explain the current situation?
🧑🎓【Student / Headquarters Compliance Officer】:
[適切な承認記録なしに保険金の支払いが処理されたという報告を受けました。] [支店長がこの件に関与していたかどうかを確認する必要があります。] [証拠の改ざんを防ぐため、すべての支払い記録とメールログを直ちに保全しなければなりません。]
👨💼【Teacher / Internal Auditor】:
I understand the urgency. However, the branch manager has access to the document system. How can we secure the evidence without alerting him?
🧑🎓【Student / Headquarters Compliance Officer】:
We will contact the IT department to freeze his system access within 2 hours. [同時に、支店長を彼のオフィスから遠ざけるため別の会議を手配します。] This approach reduces the risk of evidence destruction.
👨💼【Teacher / Internal Auditor】:
That sounds reasonable. What if he notices the access restriction and becomes suspicious? We need to handle this carefully to avoid legal issues.
🧑🎓【Student / Headquarters Compliance Officer】:
We will explain it as a routine system update for all branch managers. I will prepare a formal notice from IT to make it look normal. If he asks detailed questions, I will respond that the update is required for security improvements across the company.
👨💼【Teacher / Internal Auditor】:
Good plan. When can you start the evidence collection? We should also interview the staff members who processed the payments. Please let me know the timeline.
🧑🎓【Student / Headquarters Compliance Officer】:
I will begin the system freeze by 3 PM today. The document collection will take place tomorrow morning. I will schedule staff interviews for tomorrow afternoon to avoid overlap. This sequence ensures we secure evidence before conducting interviews.
👨💼【Teacher / Internal Auditor】:
Understood. I appreciate your quick response. Let's proceed as planned and keep this confidential until we complete the initial investigation.
\ If you have some extra capacity, give it a try(余力があればやってみましょう)/
5. Real-world application (5 min)|実務応用
Let's speak freely with the phrases and flow we learned today. If you can, imagine your real job—it makes practice more effective.
本日学習した単語やフレーズ、会話の流れを思い出しながら、自由に話してみましょう。可能であれば、自身の実務を想像しながら話すと効果的です。
Situation / シチュエーション
A suspected case of insurance claim payment irregularities has occurred at a regional branch office.
The headquarters compliance officer coordinates with the internal auditor to secure evidence and investigate potential manager involvement.
地方の営業拠点で保険金支払いの不正が疑われるケースが発生した。
本社のコンプライアンス担当者が内部監査人と連携し、証拠を保全して支店長の関与の可能性を調査する。
👨💼【Teacher / Internal Auditor】:
We need to act quickly on this case. Can you walk me through your evidence preservation plan and how you will handle the branch manager?
(この件については迅速に行動する必要があります。証拠保全計画と支店長への対応方法について説明していただけますか?)
🧑🎓【Student / Your Role】:
(Free Speaking based on today's lesson)
Hints / ヒント
1.Explain the evidence collection procedure(証拠収集の手順を説明する)
2.Describe the system access control plan(システムアクセス管理計画を述べる)
3.Clarify the approach to avoid suspicion(疑念を避けるやり方を明確にする)
4.Outline the investigation timeline(調査スケジュールの概要を示す)
※This is not a role-play. Please speak until you finish your thoughts.
このパートはロールプレイ形式ではありません。最後まで通して話してみましょう。
6. Wrap-up (2 min) |レッスンの振り返り
Let's review today's lesson with your teacher!
今日のレッスンについて講師と振り返ってみましょう!
6-1 Comments from student
・Good points / 良かったところ・上手くできたところ
・Things to work on / 今後強化したいところ
6-2 Feedback from teacher
・Good points / 良かった点
・Things to work on / 今後の強化ポイント
・What to review / 復習ポイント
*6-3 Questions from student (if any)
Japanese translation(日本語訳)
1. Read (2min)(型を学ぶ)|基本フレーズ
2. Try (4min)(ロールプレイ練習)|型を使った練習
Let’s practice the role-play.
ロールプレイの練習をしましょう!
3. Use (7min)|応用
Let’s perform the role-play and filling in the missing English!
英語を補完しながら、ロールプレイを実践してみましょう!
4. Challenge (7min)|実践
Let’s perform the role-play and filling in the missing English!
英語を補完しながら、ロールプレイを実践してみましょう!
5. Wrap-up (3min) – レッスンの振り返り
"Let’s review today’s lesson with your teacher!”
「今日のレッスンについて講師と振り返ってみましょう!」
5-1. Comments from Student
- Good points / 良かったところ・上手くできたところ
- Things to work on / 今後強化したいところ
5-2. Feedback from Teacher
- Good points / 良かった点
- Things to work on / 今後の強化ポイント
- What to review / 復習ポイント
5-3. Question from Students (If any)
