<Upper-Intermediate> Lesson No.31
Talent Retention Strategy for Overseas Operations / 海外拠点の人材流出対策
0.Greetings & Ice-break (2min.)|挨拶と導入
0-1 Greetings
Let’s practice a short small talk that you can use to greet a business partner and start building a good relationship.
講師との挨拶を兼ねて、ビジネスパートナーと信頼関係を築くための短いスモールトークを練習してみましょう。
[Tips / 会話のヒント]
・Can you hear me clearly?
私の声はクリアに聞こえますか?
・How's your day going so far?
今日はどんな一日でしたか?
・Talk about one small topic (Work, Weather, News, Hometown, Sports event, etc.)
軽い話題について話しましょう(仕事、天気、ニュース、地元、スポーツイベントなど)
0-2 Introduction
In today’s lesson, we’ll learn about the following situation. Have you ever experienced something similar?
本日のレッスンでは以下のようなシチュエーションについて学びます。同様のシチュエーションを経験したことがありますか?
- If you have experience, please tell us what it was like, what was difficult, or what you learned.
経験があれば、どんな内容だったか、難しかったことや学んだことなどを教えて下さい。
- If you don’t have experience, try to imagine yourself handling that situation in English.
What do you think would be challenging?
経験がなければ、英語でその状況に対応しているところを想像してみましょう。どんなことが難しそうですか?
Situation / シチュエーション
Local HR manager reports rising turnover of talented local staff while headquarters HR instructs effective retention strategies.
海外拠点で優秀な現地人材の離職率が上昇し、現地人事マネージャーが本社に報告して対策を協議する場面です。
1. Read (2 min)|型を学ぶ
Let's read the following key sentences aloud!
下記の文章や単語を順番に音読しましょう!
1-1 Basic phrases
1.Our analysis reveals...(私たちの分析では...が明らかになっている)
2.These issues have triggered...(これらの問題が...を引き起こした)
3.Competitors have accelerated...(競合他社は...を加速させている)
4.I propose a 3-phase...(3段階の...を提案する)
5.This comprehensive approach will mitigate...(この包括的なアプローチが...を緩和する)
6.I have already calculated...(すでに...を計算済みである)
7.I can submit the complete timeline by...(...までに完全なスケジュールを提出できる)
1-2 Essential words
1.elaborate on(詳しく説明する)
2.compensation(報酬)
3.mandate(義務付ける)
4.triggered(引き起こした)
5.accelerated(加速させた)
6.talented(優秀な)
7.assessment(評価)
8.mitigate(緩和する)
9.enhance(高める)
10.allocate(配分する)
2. Try (3 min)|ロールプレイ練習
Let’s practice the role-play.
ロールプレイの練習をしましょう!
Situation / シチュエーション(Reference again)
Local HR manager reports rising turnover of talented local staff while headquarters HR instructs effective retention strategies.
海外拠点で優秀な現地人材の離職率が上昇し、現地人事マネージャーが本社に報告して対策を協議する場面です。
👨💼【Teacher / Head of HR, Headquarters】:
Thank you for joining this urgent call. I reviewed your report on the turnover crisis at our overseas office. Could you elaborate on the root causes you identified?
(緊急の電話会議にご参加いただきありがとうございます。海外拠点の離職危機に関するあなたの報告書を確認しました。特定された根本原因について詳しく説明していただけますか?)
🧑🎓【Student / Local HR Manager】:
Certainly. Our analysis reveals 3 critical factors. First, our compensation is 15 percent below the market average. Second, competitors offer remote work options while we mandate on-site attendance. Third, career advancement opportunities are limited compared to rival firms. These issues have triggered a 40 percent turnover rate in the past 6 months.
(承知しました。私たちの分析では3つの重要な要因が明らかになっています。第一に、当社の報酬は市場平均より15パーセント低い状況です。第二に、競合他社がリモートワークの選択肢を提供している一方で、当社は出社を義務付けています。第三に、キャリアアップの機会がライバル企業と比較して限られています。これらの問題が過去6か月間で40パーセントの離職率を引き起こしました。)
👨💼【Teacher / Head of HR, Headquarters】:
That's alarming. What specific actions are competitors taking to retain talent? I need to understand the competitive landscape before we proceed.
(それは憂慮すべき状況ですね。競合他社は人材を定着させるためにどのような具体的な行動をとっていますか?進める前に競争環境を理解する必要があります。)
🧑🎓【Student / Local HR Manager】:
Competitors have accelerated their retention strategies significantly. Company A increased salaries by 20 percent and introduced flexible work arrangements. Company B launched a fast-track promotion program for high performers. Company C enhanced their benefits package with education funding of 5000 USD per year. We must act quickly or we will lose our remaining talented employees within 3 months.
(競合他社は定着戦略を大幅に加速させています。A社は給与を20パーセント引き上げ、柔軟な勤務形態を導入しました。B社は優秀な人材向けに昇進を早める制度を開始しました。C社は年間5000米ドルの教育資金を含む福利厚生パッケージを強化しました。迅速に行動しなければ、残っている優秀な社員を3か月以内に失うことになります。)
👨💼【Teacher / Head of HR, Headquarters】:
I appreciate your detailed assessment. What immediate measures do you recommend to stabilize the situation? We need a concrete action plan.
(詳細な評価に感謝します。状況を安定させるためにどのような即時対策を推奨しますか?具体的な行動計画が必要です。)
🧑🎓【Student / Local HR Manager】:
I propose a 3-phase emergency plan. Phase 1 is to increase compensation by 12 percent within 2 weeks to reduce the gap. Phase 2 is to implement a hybrid work policy allowing 2 remote days per week starting next month. Phase 3 is to establish a clear career development framework with annual promotion reviews. This comprehensive approach will mitigate the turnover crisis and enhance employee motivation.
(3段階の緊急計画を提案します。第1段階は、格差を縮小するために2週間以内に報酬を12パーセント引き上げることです。第2段階は、来月から週2日のリモート勤務を認めるハイブリッド勤務方針を導入することです。第3段階は、年次昇進審査を伴う明確なキャリア開発の枠組みを確立することです。この包括的なアプローチが離職危機を緩和し、従業員の意欲を高めます。)
👨💼【Teacher / Head of HR, Headquarters】:
Your plan addresses the core issues effectively. However, I'm concerned about the budget implications. Can you calculate the total cost and confirm the funding source?
(あなたの計画は中心的な問題に効果的に対処していますね。しかし、予算への影響が心配です。総費用を計算し、資金源を確認していただけますか?)
🧑🎓【Student / Local HR Manager】:
I have already calculated the figures. The compensation increase will cost approximately 180000 USD annually for our 50-person team. The hybrid work policy requires minimal investment of 15000 USD for technology infrastructure. The career development program needs 25000 USD for training resources. The total is 220000 USD, which we can allocate from the regional operational budget without exceeding our annual limit.
(すでに数字を計算済みです。報酬引き上げには50名のチームに対して年間約18万米ドルかかります。ハイブリッド勤務方針には技術インフラのための最小限の投資として1万5000米ドルが必要です。キャリア開発プログラムには研修資源として2万5000米ドルが必要です。合計は22万米ドルで、年間上限を超えることなく地域運営予算から配分できます。)
👨💼【Teacher / Head of HR, Headquarters】:
Excellent preparation. When can you submit the detailed implementation timeline? I want to review it before presenting to the executive committee.
(素晴らしい準備ですね。詳細な実施スケジュールをいつ提出できますか?経営委員会に提示する前に確認したいと思います。)
🧑🎓【Student / Local HR Manager】:
I can submit the complete timeline by tomorrow afternoon. It will consist of weekly milestones, responsible parties, and success metrics for each phase. I will also include contingency plans in case we encounter unexpected obstacles. This will ensure smooth execution and accountability throughout the process.
(明日の午後までに完全なスケジュールを提出できます。それには各段階の週次マイルストーン、責任者、成功指標が含まれます。予期しない障害に遭遇した場合に備えて緊急時対応計画も含めます。これによりプロセス全体を通じて円滑な実行と説明責任が確保されます。)
👨💼【Teacher / Head of HR, Headquarters】:
Perfect. I approve moving forward with your proposal. Please coordinate with the finance department to secure the funding immediately. Keep me updated on the progress weekly. Our priority is to retain our competent workforce and restore organizational stability as quickly as possible.
(完璧です。あなたの提案を進めることを承認します。資金を直ちに確保するために財務部門と調整してください。進捗状況を毎週報告してください。私たちの優先事項は有能な人材を維持し、できるだけ早く組織の安定性を回復することです。)
3. Use (4 min)|ロールプレイ & 実践(空欄補完)
Let's perform the role-play and fill in the blanks by translating the Japanese into English!
空欄の日本語を英語に訳しながら、ロールプレイを実践してみましょう!
Situation / シチュエーション(Reference again)
Local HR manager reports rising turnover of talented local staff while headquarters HR instructs effective retention strategies.
海外拠点で優秀な現地人材の離職率が上昇し、現地人事マネージャーが本社に報告して対策を協議する場面です。
👨💼【Teacher / Head of HR, Headquarters】:
Thank you for joining this urgent call. I reviewed your report on the turnover crisis at our overseas office. Could you elaborate on the root causes you identified?
🧑🎓【Student / Local HR Manager】:
Certainly. Our analysis reveals 3 critical factors. First, our [報酬] is 15 percent below the market average. Second, competitors offer remote work options while we [義務付ける] on-site attendance. Third, career advancement opportunities are limited compared to rival firms. These issues have [引き起こした] a 40 percent turnover rate in the past 6 months.
👨💼【Teacher / Head of HR, Headquarters】:
That's alarming. What specific actions are competitors taking to retain talent? I need to understand the competitive landscape before we proceed.
🧑🎓【Student / Local HR Manager】:
Competitors have [加速させた] their retention strategies significantly. Company A increased salaries by 20 percent and introduced flexible work arrangements. Company B launched a fast-track promotion program for high performers. Company C [高める]d their benefits package with education funding of 5000 USD per year. We must act quickly or we will lose our remaining [優秀な] employees within 3 months.
👨💼【Teacher / Head of HR, Headquarters】:
I appreciate your detailed assessment. What immediate measures do you recommend to stabilize the situation? We need a concrete action plan.
🧑🎓【Student / Local HR Manager】:
I propose a 3-phase emergency plan. Phase 1 is to increase [報酬] by 12 percent within 2 weeks to reduce the gap. Phase 2 is to implement a hybrid work policy allowing 2 remote days per week starting next month. Phase 3 is to establish a clear career development framework with annual promotion reviews. This comprehensive approach will [緩和する] the turnover crisis and [高める] employee motivation.
👨💼【Teacher / Head of HR, Headquarters】:
Your plan addresses the core issues effectively. However, I'm concerned about the budget implications. Can you calculate the total cost and confirm the funding source?
🧑🎓【Student / Local HR Manager】:
I have already calculated the figures. The [報酬] increase will cost approximately 180000 USD annually for our 50-person team. The hybrid work policy requires minimal investment of 15000 USD for technology infrastructure. The career development program needs 25000 USD for training resources. The total is 220000 USD, which we can [配分する] from the regional operational budget without exceeding our annual limit.
👨💼【Teacher / Head of HR, Headquarters】:
Excellent preparation. When can you submit the detailed implementation timeline? I want to review it before presenting to the executive committee.
🧑🎓【Student / Local HR Manager】:
I can submit the complete timeline by tomorrow afternoon. It will consist of weekly milestones, responsible parties, and success metrics for each phase. I will also include contingency plans in case we encounter unexpected obstacles. This will ensure smooth execution and [説明責任] throughout the process.
👨💼【Teacher / Head of HR, Headquarters】:
Perfect. I approve moving forward with your proposal. Please coordinate with the finance department to secure the funding immediately. Keep me updated on the progress weekly. Our priority is to retain our competent workforce and restore organizational stability as quickly as possible.
4. Challenge (7 min)|応用実践
Let's perform the role-play and fill in the blanks by translating the Japanese into English!
空欄の日本語を英語に訳しながら、ロールプレイを実践してみましょう!
*Let's practice this part repeatedly until we can speak it smoothly.
このパートはスムーズにスピーキングできるようになるまで繰り返し練習しましょう。
Situation / シチュエーション(Reference again)
Local HR manager reports rising turnover of talented local staff while headquarters HR instructs effective retention strategies.
海外拠点で優秀な現地人材の離職率が上昇し、現地人事マネージャーが本社に報告して対策を協議する場面です。
👨💼【Teacher / Head of HR, Headquarters】:
Thank you for joining this urgent call. I reviewed your report on the turnover crisis at our overseas office. Could you elaborate on the root causes you identified?
🧑🎓【Student / Local HR Manager】:
Certainly. [私たちの分析では3つの重要な要因が明らかになっています。] First, our compensation is 15 percent below the market average. Second, competitors offer remote work options while we mandate on-site attendance. Third, career advancement opportunities are limited compared to rival firms. [これらの問題が過去6か月間で40パーセントの離職率を引き起こしました。]
👨💼【Teacher / Head of HR, Headquarters】:
That's alarming. What specific actions are competitors taking to retain talent? I need to understand the competitive landscape before we proceed.
🧑🎓【Student / Local HR Manager】:
[競合他社は定着戦略を大幅に加速させています。] Company A increased salaries by 20 percent and introduced flexible work arrangements. Company B launched a fast-track promotion program for high performers. Company C enhanced their benefits package with education funding of 5000 USD per year. We must act quickly or we will lose our remaining talented employees within 3 months.
👨💼【Teacher / Head of HR, Headquarters】:
I appreciate your detailed assessment. What immediate measures do you recommend to stabilize the situation? We need a concrete action plan.
🧑🎓【Student / Local HR Manager】:
[3段階の緊急計画を提案します。] Phase 1 is to increase compensation by 12 percent within 2 weeks to reduce the gap. Phase 2 is to implement a hybrid work policy allowing 2 remote days per week starting next month. Phase 3 is to establish a clear career development framework with annual promotion reviews. This comprehensive approach will mitigate the turnover crisis and enhance employee motivation.
👨💼【Teacher / Head of HR, Headquarters】:
Your plan addresses the core issues effectively. However, I'm concerned about the budget implications. Can you calculate the total cost and confirm the funding source?
🧑🎓【Student / Local HR Manager】:
[すでに数字を計算済みです。] The compensation increase will cost approximately 180000 USD annually for our 50-person team. The hybrid work policy requires minimal investment of 15000 USD for technology infrastructure. The career development program needs 25000 USD for training resources. The total is 220000 USD, which we can allocate from the regional operational budget without exceeding our annual limit.
👨💼【Teacher / Head of HR, Headquarters】:
Excellent preparation. When can you submit the detailed implementation timeline? I want to review it before presenting to the executive committee.
🧑🎓【Student / Local HR Manager】:
I can submit the complete timeline by tomorrow afternoon. It will consist of weekly milestones, responsible parties, and success metrics for each phase. I will also include contingency plans in case we encounter unexpected obstacles. This will ensure smooth execution and accountability throughout the process.
👨💼【Teacher / Head of HR, Headquarters】:
Perfect. I approve moving forward with your proposal. Please coordinate with the finance department to secure the funding immediately. Keep me updated on the progress weekly. Our priority is to retain our competent workforce and restore organizational stability as quickly as possible.
\ If you have some extra capacity, give it a try(余力があればやってみましょう)/
5. Real-world application (5 min)|実務応用
Let's speak freely with the phrases and flow we learned today. If you can, imagine your real job—it makes practice more effective.
本日学習した単語やフレーズ、会話の流れを思い出しながら、自由に話してみましょう。可能であれば、自身の実務を想像しながら話すと効果的です。
Situation / シチュエーション
The local HR manager reports a turnover crisis at the overseas office to headquarters HR.
Headquarters HR requests detailed root cause analysis and competitor information before approving action.
海外拠点の現地人事マネージャーが本社人事部に離職危機を報告している。
本社人事部は対策承認の前に詳細な根本原因分析と競合情報を求めている。
👨💼【Teacher / Head of HR, Headquarters】:
I've reviewed your turnover report. Please explain the root causes and what competitors are doing differently. I need this information to decide on our response.
(離職報告書を確認しました。根本原因と競合他社が何を違うやり方でしているかを説明してください。対応を決定するためにこの情報が必要です。)
🧑🎓【Student / Your Role】:
(Free Speaking based on today's lesson)
Hints / ヒント
1. Explain the compensation gap
2. Describe competitor retention strategies
3. Propose a phased emergency plan
4. Present the calculated budget
※This is not a role-play. Please speak until you finish your thoughts.
このパートはロールプレイ形式ではありません。最後まで通して話してみましょう。
6. Wrap-up (2 min) |レッスンの振り返り
Let's review today's lesson with your teacher!
今日のレッスンについて講師と振り返ってみましょう!
6-1 Comments from student
・Good points / 良かったところ・上手くできたところ
・Things to work on / 今後強化したいところ
6-2 Feedback from teacher
・Good points / 良かった点
・Things to work on / 今後の強化ポイント
・What to review / 復習ポイント
*6-3 Questions from student (if any)
Japanese translation(日本語訳)
1. Read (2min)(型を学ぶ)|基本フレーズ
2. Try (4min)(ロールプレイ練習)|型を使った練習
Let’s practice the role-play.
ロールプレイの練習をしましょう!
3. Use (7min)|応用
Let’s perform the role-play and filling in the missing English!
英語を補完しながら、ロールプレイを実践してみましょう!
4. Challenge (7min)|実践
Let’s perform the role-play and filling in the missing English!
英語を補完しながら、ロールプレイを実践してみましょう!
5. Wrap-up (3min) – レッスンの振り返り
"Let’s review today’s lesson with your teacher!”
「今日のレッスンについて講師と振り返ってみましょう!」
5-1. Comments from Student
- Good points / 良かったところ・上手くできたところ
- Things to work on / 今後強化したいところ
5-2. Feedback from Teacher
- Good points / 良かった点
- Things to work on / 今後の強化ポイント
- What to review / 復習ポイント
5-3. Question from Students (If any)
